FAQ – Danse Macabre Menagerie

What materials are used in your dolls and plush toys?

Our pieces are made with a combination of quality fabrics and fill materials chosen for their softness and durability. Each product listing includes specific material details for that item.

What age are your products intended for?

Many of our pieces are designed as collectibles and decorative art objects for adults and older children. Some items contain small parts and are not suitable for children under 12 years of age. Please check the individual product listing for age guidance before purchasing as a gift for a child.

Why does my item look slightly different from the photos?

Every piece in our collection is handmade, which means no two are exactly alike. Slight variations in fabric placement, stitching, and color are a natural and celebrated part of the handmade process — your piece is one of a kind.

What are the dimensions of your products?

Dimensions vary by item and are listed on each individual product page. If you have a question about a specific piece's size before ordering, feel free to reach out to us.

How long does shipping take?

We do our best to ship orders promptly. Shipping times vary depending on your location and if your Gothling is ready for adoption or needs to be created at checkout. You will receive a tracking number once your order has shipped. For current processing times, please check the product listing or contact us directly.

How can I contact you?

You're welcome to reach us through the Contact page on our website. We'll get back to you as soon as we can.